Frequently Asked Questions

How long does it take to get my refund?

Bitcoin refunds may take 2-3 days to be received in your account. The refund of Bitcoin will be calculated against real-time rate for the USD you’ve paid.

How can I start mining?

You can follow the guidance at support center

What should I do if something goes wrong with my miner?

For technical questions, please contact info@sensecapm1.net

Is there a limit to the number of units I can order?

All orders will only allow a maximum of seven (15) miners per order. This is to ensure that people can get fair access to miners over businesses or others trying to markup and resell.

Do I need anything in addition to Sensecap Miner to earn HNT ?

No. You will just connect the device to the power source and download the helium application on the mobile and you will start building your own wallet. You will find all the instructions in the guide

Sensecap Miner is a new brand created by solely focused on making crypto-hardware accessible to everyday people. These hotspots for Helium manufactured in large numbers..


SenseCap M1 Ldt.


+1 (678) 235-5197

Los Angeles, California